Privacy Policy
Effective Date: 6 July 2026
CarandX (“CarandX”, “we”, “our”, or “us”) operates the website https://carandx.com (“Website”). We respect your privacy and are committed to protecting the personal information you provide when using our Website.
We do not require users to create an account. We collect only the information necessary to respond to inquiries, process vehicle reservation requests, communicate with you, and improve our services.
Information We Collect
We may collect the following information:
Personal Information
- Full name
- Email address
- Phone number
- Country or location (if provided)
Reservation Information
- Vehicle details selected
- Reservation request information
- Messages or inquiries submitted through the Website
Technical Information
We may automatically collect technical information such as:
- IP address
- Browser type
- Device type
- Operating system
- Website usage information
- Cookies and analytics data
How We Use Your Information
We use your information to:
- Process vehicle reservation requests.
- Contact you regarding your reservation or inquiry.
- Provide customer support.
- Improve our Website and services.
- Protect against fraud or unauthorized activity.
- Comply with legal and regulatory requirements.
Sharing Your Information
We do not sell, rent, or trade your personal information.
We may share your information only when necessary with trusted service providers who assist us with:
- Website hosting
- Technical support
- Customer service
- Vehicle reservation and delivery coordination
- Legal or regulatory compliance
These service providers are required to keep your information confidential and use it only for the purposes specified by CarandX.
Cookies
Our Website may use cookies and similar technologies to improve functionality, analyze Website traffic, and enhance your browsing experience.
You may disable cookies through your browser settings; however, some Website features may not function properly.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no method of transmission over the Internet or electronic storage is completely secure.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this policy or to comply with applicable legal obligations.
Your Rights
Subject to applicable law, you may request:
- Access to your personal information.
- Correction of inaccurate information.
- Deletion of personal information that is no longer required.
- Withdrawal of consent where applicable.
To make a request, please contact:
Email: support@carandx.com
Vehicle Reservation Policy
Vehicle reservations submitted through the Website are requests only.
Submitting a reservation does not guarantee vehicle availability or create a binding agreement between you and CarandX.
A reservation becomes effective only after it has been reviewed and confirmed by CarandX.
Vehicle specifications, availability, pricing, colors, and features are subject to change without prior notice.
Vehicle Availability and Delivery
Vehicle availability is subject to inventory, supplier confirmation, export requirements, and other operational factors.
Estimated delivery dates are provided for reference only and may change due to circumstances beyond our reasonable control, including but not limited to:
- Shipping delays
- Customs clearance
- Government regulations
- Force majeure events
- Supplier delays
CarandX shall not be liable for delays resulting from these circumstances.
Communication Policy
By submitting a reservation request or contacting CarandX through the Website, you consent to receive communications regarding your inquiry or reservation by:
- Email
- Telephone
- SMS
- WhatsApp (where applicable)
Where permitted by law, we may also send promotional communications. You may opt out of marketing communications at any time.
Intellectual Property
All content available on the Website, including text, graphics, logos, images, software, and design elements, is the property of CarandX or its licensors and is protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, or used without prior written permission from CarandX.
Disclaimer
Vehicle information, specifications, pricing, photographs, and descriptions published on the Website are provided for general information purposes only.
Although CarandX makes reasonable efforts to ensure accuracy, we do not guarantee that all information is complete, accurate, or current.
CarandX reserves the right to modify, update, or remove any information on the Website without prior notice.
Limitation of Liability
To the maximum extent permitted by applicable law, CarandX shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of the Website or reliance on information provided on the Website.
Governing Law
This policy shall be governed by and interpreted in accordance with the laws of the United Arab Emirates.
Any dispute arising out of or relating to this policy or the use of the Website shall be subject to the exclusive jurisdiction of the courts of Dubai, United Arab Emirates.
Changes to This Policy
CarandX may update this Privacy Policy and Website Terms from time to time to reflect changes in legal requirements, operational practices, or Website functionality.
The updated version will be published on this page together with the revised Effective Date.
Your continued use of the Website after any updates constitutes acceptance of the revised policy.
Contact Us
If you have any questions regarding this Privacy Policy or the use of the Website, please contact:
CarandX
Website: https://carandx.com
Email: support@carandx.com